GetWiza - Notice history

There is an outage affecting customers at Sagewood Estate. Fibre Geeks are attending to the fault.

There is currently an outage affecting customers in the above communities. Fibre Geeks are working to resolve.

Fibre Geeks engineers are currently attending to the fault at Tweespruit. No ETA is available at the moment.

There are currently multiple breaks on the National Long Distance cables between CPT and JHB. Customers will experience higher than normal latency to services. Vendors are working to resolve the fault ASAP.

Multiple subsea cables were damaged off the East Coast of Africa 12/05/2024. This break resulted in no international traffic being able to leave the country via the East and all traffic re-routed to the West of Africa. This has resulted in substantial congestion along the national long distance routes which may impact internet connectivity services, particullarly that of streaming.

We are aware of an outage on the Fibre Geeks network affecting customers in the Paarl & Somerset West areas. Fibre Geeks engineers are investigating.

We have been made of aware of an outage on the Frogfoot network. Frogfoot engineers are investigating.

Fibre Geeks are currently investigating an outage affecting customers in Somerset West

We've been notified of an outage at Somerset Sereno & Somerset Places by FIBRE GEEKS, our upstream provider, who is currently investigating. We'll provide updates as they become available.

We are aware of an outage affecting customers at Hartland Estate. We have logged a fault with Fibre Geeks and are currently awaiting their feedback.

Frogfoot is experiecing an outage which is affecting multiple areas in Cape Town and surrounds. Frogfoot engineers are working on resolving the issue.