GetWiza - Notice history

Multiple subsea cables that provide international connectivity to South Africa are offline. This may result in higher latency and slower speeds for international services due to congestion as international capacity will route over the remaining cable systems.

Fibre Geeks have confirmed that there is a power fault affecting the Koelenhof area at the moment. Fibre Geeks are attending to the fault.

There is a national outage affecting most Microsoft services which includes: 1. Office 365 & Exchange Email 2. Xbox/Microsoft Live 3. Azure hosted services Microsoft is attending to the fault.

We are receiving reports from Frogfoot customers of an outage in the above areas. We have logged the incident with Frogfoot and will provide an update as soon as possible.

There is currently an outage on the Frogfoot network in the Kirstenhoff area. Frogfoot technicians are attending to the fault.

Frogfoot currently has an outage affecting George & Mooikloof. Frogfoot technicians are attending to the fault

We are observing high latency across Frogfoot FTTH. We are busy investigating.

Fibre Geeks has experienced a primary backhaul failure in the Sandown area. Services are operating on failover, which will result in a degraded service. Fibre Geeks technicians are attending to the fault, however no ETA can be provided at this stage.

Fibre Geeks are aware of a fault affecting customers in Paarl. Fibre Geeks technicians are investigating.

There is currently an outage on Vumatel affecting clients in Durbanville. Vumatel technicians are investigating.

Some clients on the FIBRE GEEKS network in the Somerset West area may experience no connectivity. Fibre Geeks engineers are looking into the fault.

We are aware of a fibre outage affecting clients in the Stellenbosch area. We have logged a case with Fibre Geeks and will provide updates as they become available.