GetWiza - Notice history

Fibre Geeks 🤓 experiencing major outage

GetWiza Network ⭐ - Operational

99.99% uptime
Feb 2026
Mar 2026
Apr 2026

Frogfoot 🐸 - Operational

99.96% uptime
Feb 2026
Mar 2026
Apr 2026

Fibre Geeks 🤓 - Major outage

99.98% uptime
Feb 2026
Mar 2026
Apr 2026

Openserve🔌 - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Octotel 🐙 - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Thinkspeed 🏃‍♂️ - Operational

99.70% uptime
Feb 2026
Mar 2026
Apr 2026

Vumatel 🏎️ - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026
100.0% uptime

Johannesburg Peering 🌍 - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Cape Town Peering 🌍 - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

International Upstream 🌍 - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

APR20
Scheduled Maintenance - FIBRE GEEKS - Bellville
CompletedMaintenance12 hours
  • Completed
    21 April, 2026 at 5:00 AMUTC
    Completed
    21 April, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    20 April, 2026 at 5:00 PMUTC
    In progress
    20 April, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    20 April, 2026 at 5:00 PMUTC
    Planned
    20 April, 2026 at 5:00 PMUTC

    FIBRE GEEKS' backhaul fibre provider will be conducting network maintenance in Bellville on 20 April 2026 from 19:00.

    Nodes affected:

    • La Recolte Retirement Village

    Services will be temporarily unavailable for roughly 12 hours during this interval.

Mar 2026

MAR25
Scheduled Maintenance - FIBRE GEEKS - Bellville
CompletedMaintenance10 hours
  • Planned
    25 March, 2026 at 5:00 PMUTC
    Planned
    25 March, 2026 at 5:00 PMUTC

    FIBRE GEEKS are conducting network maintenance in Brackenfell on Wednesday, 25th March 2026 from 09:00.

    Nodes affected:

    • La Recolte Retirement Village

    Services will be temporarily unavailable for roughly 10 hours during this interval.

  • Completed
    25 March, 2026 at 5:00 PMUTC
    Completed
    25 March, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    25 March, 2026 at 7:00 AMUTC
    In progress
    25 March, 2026 at 7:00 AMUTC
    Maintenance is now in progress
Service Outage - FROGFOOT - Stellenbosch
ResolvedPartial outage16 hours 35 minutes
  • Resolved
    UTC
    Resolved

    FROGFOOT has confirmed that connectivity has been restored and services are back online.

    If you're experiencing connectivity issues, please follow these reboot steps:

    - unplug power cable for your GetWiza router

    - wait +-2 mins, then plug back in

    - wait another +- 2 mins for the service to re-authenticate

    If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Investigating
    UTC
    Investigating

    FROGFOOT has reported a network outage in Stellenbosch; their teams are currently investigating.

    No ETR has been provided at this time.

    We'll provide updates as they become available.

MAR19
Emergency Maintenance - FIBRE GEEKS - Bellville
CompletedMaintenance10 hours
  • Completed
    20 March, 2026 at 5:00 AMUTC
    Completed
    20 March, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    19 March, 2026 at 7:00 PMUTC
    In progress
    19 March, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    19 March, 2026 at 7:00 PMUTC
    Planned
    19 March, 2026 at 7:00 PMUTC

    FIBRE GEEKS have notified us that their backhaul provider will be conducting emergency network maintenance in Bellville this evening Thursday, 19 March 2026 from 21:00.

    Nodes affected:

    • La Recolte Retirement Village

    Services will be temporarily unavailable for roughly 10 hours during this interval.

Service Outage - FIBRE GEEKS - Brackenfell
ResolvedPartial outage26 minutes
  • Resolved
    UTC
    Resolved

    FIBRE GEEKS has confirmed that connectivity has been restored and services are back online.

    If you're experiencing connectivity issues, please follow these reboot steps:

    - unplug power cable for your GetWiza router

    - wait +-2 mins, then plug back in

    - wait another +- 2 mins for the service to re-authenticate

    If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Identified
    UTC
    Identified

    FIBRE GEEKS suspect the outage is power-related and they have dispatched a team to investigate onsite and assist with a resolution.

    No ETR has been communicated at this time.

    We'll continue to provide updates as they become available.

  • Investigating
    UTC
    Investigating

    We're aware of an outage in Vredekloof and have notified FIBRE GEEKS, our upstream provider, who is currently investigating.

    Nodes affected:

    • Eastglen

    • Glencrest

    • Glenwood

    No ETR has been provided at this time.

    We'll provide updates as they become available.

MAR18
Scheduled Maintenance - FIBRE GEEKS - Somerset West
CompletedMaintenance5 hours
  • Completed
    18 March, 2026 at 11:00 AMUTC
    Completed
    18 March, 2026 at 11:00 AMUTC
    Maintenance has completed successfully
  • In progress
    18 March, 2026 at 6:00 AMUTC
    In progress
    18 March, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    18 March, 2026 at 6:00 AMUTC
    Planned
    18 March, 2026 at 6:00 AMUTC

    FIBRE GEEKS has notified us of scheduled electrical maintenance at Somerset Sereno and Somerset Place on Wednesday, 18 March 2026.

    Backup power will remain active throughout the maintenance window, and no significant impact to connectivity is anticipated. However, customers who depend on stable connectivity are advised to consider making alternate arrangements during this time.

    Duration: 5 hours Service impact: Minimal - no outages expected, though minor disruptions cannot be ruled out.

Feb 2026

Service Outage - FIBRE GEEKS (Vredekloof, Brackenfell)
ResolvedPartial outage1 hour 21 minutes
  • Resolved
    UTC
    Resolved

    FIBRE GEEKS have confirmed services are back online. No further feedback was provided as to the cause and nature of the outage.

  • Investigating
    UTC
    Investigating

    We're aware of an outage in Vredekloof and have reported it to FIBRE GEEKS, our upstream provider, who is currently investigating. We'll provide updates as they become available. Nodes affected: - Eastglen - Glencrest - Glenwood

Service Outage - THINKSPEED (Newinbosch)
ResolvedPartial outage21 hours 8 minutes
  • Resolved
    UTC
    Resolved

    THINKSPEED have confirmed that the repair to the fibre break was completed this morning by the backhaul provider and services have been restored. If you're experiencing connectivity issues, please follow these reboot steps: - unplug power cable for your GetWiza router - wait +-2 mins, then plug back in - wait another +- 2 mins for the service to re-authenticate If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Investigating
    UTC
    Investigating

    We've been notified of an outage at Newinbosch by THINKSPEED, the network operator, who is currently investigating. They currently believe the outage to be related to a backhaul fault and have reported it to their upstream provider. We'll provide updates as they become available.

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