GetWiza - Notice history

Fibre Geeks are currently investigating an outage affecting customers in Somerset West

We've been notified of an outage at Somerset Sereno & Somerset Places by FIBRE GEEKS, our upstream provider, who is currently investigating. We'll provide updates as they become available.

We are aware of an outage affecting customers at Hartland Estate. We have logged a fault with Fibre Geeks and are currently awaiting their feedback.

Frogfoot is experiecing an outage which is affecting multiple areas in Cape Town and surrounds. Frogfoot engineers are working on resolving the issue.

Multiple subsea cables that provide international connectivity to South Africa are offline. This may result in higher latency and slower speeds for international services due to congestion as international capacity will route over the remaining cable systems.

Fibre Geeks have confirmed that there is a power fault affecting the Koelenhof area at the moment. Fibre Geeks are attending to the fault.

There is a national outage affecting most Microsoft services which includes: 1. Office 365 & Exchange Email 2. Xbox/Microsoft Live 3. Azure hosted services Microsoft is attending to the fault.

We are receiving reports from Frogfoot customers of an outage in the above areas. We have logged the incident with Frogfoot and will provide an update as soon as possible.

There is currently an outage on the Frogfoot network in the Kirstenhoff area. Frogfoot technicians are attending to the fault.

Frogfoot currently has an outage affecting George & Mooikloof. Frogfoot technicians are attending to the fault

We are observing high latency across Frogfoot FTTH. We are busy investigating.

Fibre Geeks has experienced a primary backhaul failure in the Sandown area. Services are operating on failover, which will result in a degraded service. Fibre Geeks technicians are attending to the fault, however no ETA can be provided at this stage.