Service Outage - FIBRE GEEKS - Sandown - Incident details - GetWiza Network Status

Service Outage - FIBRE GEEKS - Sandown

Resolved

Degraded performance

Started 3 days ago12 August, 2026Lasted about 6 hours12 August, 20269:36 AM3:44 PMUTC

Affected

Fibre Geeks 🤓

Updates

Resolved
12 August, 2026 at 3:44 PMUTC
Resolved
12 August, 2026 at 3:44 PMUTC
FIBRE GEEKS have confirmed that connectivity has been restored and services are back online. They will continue to monitor the connection.
If you're experiencing connectivity issues, please follow these reboot steps:
- unplug power cable for your GetWiza router
- wait +-2 mins, then plug back in
- wait another +- 2 mins for the service to re-authenticate
If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.
Identified
12 August, 2026 at 10:15 AMUTC
Identified
12 August, 2026 at 10:15 AMUTC
FIBRE GEEKS have confirmed a network outage affecting their Sandown node - their engineers are working to restore connectivity.
Intermittent connectivity or service disruptions may be experienced while work is underway.
No ETR has been communicated at this time.
We'll continue to provide updates as they become available.
Investigating
12 August, 2026 at 9:36 AMUTC
Investigating
12 August, 2026 at 9:36 AMUTC
FIBRE GEEKS has reported an intermittent service issue across their Sandown node, and their teams are currently investigating.
No ETR has been provided at this time.
We'll provide updates as they become available.