GetWiza - Service Outage - THINKSPEED (Paarl) โ€“ Incident details

All systems operational

Service Outage - THINKSPEED (Paarl)

Resolved
Partial outage
Started 4 months agoLasted about 2 hours

Affected

Thinkspeed ๐Ÿƒโ€โ™‚๏ธ

Partial outage from 6:36 AM to 8:29 AM

Updates
  • Resolved
    Resolved

    THINKSPEED have confirmed that services have been restored. If you're experiencing connectivity issues, please follow these reboot steps: - unplug power cable for your GetWiza router - wait +-2 mins, then plug back in - wait another +- 2 mins for the service to re-authenticate If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Investigating
    Investigating

    We've been notified of an outage at Bergenzicht Estate in Paarl by THINKSPEED, our upstream provider, who is currently investigating. Initial feedback from THINKSPEED is that they believe the cause to be power-related. We'll provide updates as they become available.