Service Outage - SOMERSET WEST - Incident details

Resolved

Partial outage

Started over 1 year ago02 December, 2024Lasted about 2 hours02 December, 20242:294:05 PMUTC

Affected

Fibre Geeks 🤓

Updates

Update
03 December, 2024 at 5:38 AMUTC
Update
03 December, 2024 at 5:38 AMUTC
The incident has been resolved
Update
02 December, 2024 at 3:36 PMUTC
Update
02 December, 2024 at 3:36 PMUTC
Technicians have been dispatched to identify and resolve the fault
Update
02 December, 2024 at 3:36 PMUTC
Update
02 December, 2024 at 3:36 PMUTC
Fibre Geeks have identified an issue with their 3rd party backhaul provider. The backhaul provider is investigating
Investigating
02 December, 2024 at 2:29 PMUTC
Investigating
02 December, 2024 at 2:29 PMUTC
We've been notified of an outage in Somerset West affecting clients on the Fibre Geeks network. We have logged a case with Fibre Geeks, who are currently investigating. We'll provide updates as they become available.

GetWiza - Service Outage - SOMERSET WEST – Incident details