GetWiza - Service Outage - FIBRE GEEKS - Birchwood – Incident details

Fibre Geeks 🤓 experiencing major outage

Service Outage - FIBRE GEEKS - Birchwood

Resolved
Partial outage
Started 11 days agoLasted 13 minutes

Affected

Fibre Geeks 🤓

Partial outage from 8:47 AM to 9:01 AM

Updates
  • Resolved
    UTC
    Resolved

    FIBRE GEEKS has confirmed that connectivity has been restored and services are back online.

    If you're experiencing connectivity issues, please follow these reboot steps:

    - unplug power cable for your GetWiza router

    - wait +-2 mins, then plug back in

    - wait another +- 2 mins for the service to re-authenticate

    If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Investigating
    UTC
    Investigating

    FIBRE GEEKS has reported an outage at Birchwood Estate in Sonkring, Brackenfell and their teams are currently investigating.

    No ETR has been provided at this time.

    We'll provide updates as they become available.