GetWiza - Intermittent Service Outage - FIBRE GEEKS - Stellenbosch – Incident details

Fibre Geeks 🤓 experiencing major outage

Intermittent Service Outage - FIBRE GEEKS - Stellenbosch

Resolved
Partial outage
Started 24 days agoLasted 2 hours 8 minutes

Affected

Fibre Geeks 🤓

Partial outage from 11:16 AM to 1:25 PM

Updates
  • Resolved
    UTC
    Resolved

    FIBRE GEEKS has confirmed that connectivity has been restored and services are back online.

    If you're experiencing connectivity issues, please follow these reboot steps:

    - unplug power cable for your GetWiza router

    - wait +-2 mins, then plug back in

    - wait another +- 2 mins for the service to re-authenticate

    If you're still experiencing issues after rebooting, please WhatsApp us so that our team can assist.

  • Identified
    UTC
    Identified

    FIBRE GEEKS has reported an intermittent service outage in Stellenbosch, which appears to be related to power issues in their central node.

    Services are reportedly unstable and clients are experiencing frequent disconnects. No ETR has been provided at this time.

    We'll provide updates as they become available.