GetWiza - Service Outage - THINKSPEED - Newinbosch Estate (Stellenbosch) – Incident details

All systems operational

Service Outage - THINKSPEED - Newinbosch Estate (Stellenbosch)

Resolved
Partial outage
Started about 2 months agoLasted 13 hours 18 minutes

Affected

Thinkspeed 🏃‍♂️

Partial outage from 5:30 AM to 6:49 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    THINKSPEED have provided feedback that a cable break has been identified approximately 3.25 km from Stellenbosch. The backhaul providers fibre team is currently onsite and working to install approximately 350 metres of a new 72 core fibre cable.

    The repair is in progress, no ETR has been communicated at this time. We'll continue to provide updates as they become available.

  • Investigating
    UTC
    Investigating

    THINKSPEED have reported an outage at Newinbosch Estate, Stellenbosch, and their teams are currently investigating.

    No ETR has been provided at this time.

    We'll provide updates as they become available.