GetWiza - Service Outage - FIBRE GEKS - Somerset West โ€“ Incident details

All systems operational

Service Outage - FIBRE GEKS - Somerset West

Resolved
Partial outage
Started about 1 year agoLasted 3 minutes

Affected

Fibre Geeks ๐Ÿค“

Partial outage from 8:13 AM to 8:15 AM

Updates
  • Resolved
    Resolved

    FIBRE GEEKS were able to identify that the issue was power related and have resolved the outage. Services have been restored. If you're still experiencing connectivity issues, please reboot your router by unplugging both your GetWiza router and Fibre Geeks ONT device from power, waiting 2 minutes, and then plugging them back in. Please allow for another +-2 minutes for your connection to re-authenticate. If you're still experiencing issues thereafter, please pop us a WhatsApp message so that we can assist you further.

  • Investigating
    Investigating

    We've been notified of an outage in Somerset West by FIBRE GEEKS, who are currently investigating. Networks Affected: - Somerset Sereno - Somerset Places We'll provide updates as they become available.