Service Outage - Fibre Geeks - Incident details

Resolved

Operational

Started almost 3 years ago26 October, 2023Lasted about 8 hours26 October, 202311:04 AM7:23 PMUTC

Updates

Resolved
26 October, 2023 at 7:23 PMUTC
Resolved
26 October, 2023 at 7:23 PMUTC
Serivces have been restored.
Update
26 October, 2023 at 6:06 PMUTC
Update
26 October, 2023 at 6:06 PMUTC
The backhaul provider is currently working on the repairs. No ETA is available
Update
26 October, 2023 at 2:36 PMUTC
Update
26 October, 2023 at 2:36 PMUTC
The team have identified the backhaul fibre has been damaged due to vandalism. Teams are currently working on a restoration plan. Unfortunately no ETA is currently available.
Update
26 October, 2023 at 1:28 PMUTC
Update
26 October, 2023 at 1:28 PMUTC
Fibre Geeks are still working on the fault with their backhaul fibre provider. Further updates to follow as they become available
Investigating
26 October, 2023 at 11:04 AMUTC
Investigating
26 October, 2023 at 11:04 AMUTC
We've been notified of an outage in Somerset West by Fibre Geeks, who is currently investigating. We'll provide updates as they become available.

GetWiza - Service Outage - Fibre Geeks – Incident details