GetWiza - Major Outage Frogfoot network โ€“ Incident details

All systems operational

Major Outage Frogfoot network

Resolved
Operational
Started over 4 years agoLasted about 18 hours
Updates
  • Update
    UTC
    Update

    Frog Foot update is that the matter has been escalated to the senior staff who are onsite investigating and will give us a report back. The problem has yet to be resolved we will send through updates when we receive it from them.

  • Update
    UTC
    Update

    Frog Foot update is that the matter has been escalated to the senior staff who are onsite investigating and will give us a report back. The problem has yet to be resolved we will send through updates when we receive it from them.

  • Investigating
    UTC
    Investigating

    โ€‹ We have been informed by the Frogfoot Network of a fault as follows: Emergency | Fault resolution | Cape Town / PE Maintenance Description: Following the emergency maintenance last night (Firmware downgrade) We found the fault to not be resolved. We are taking further mitigating actions, where we will have engineers in the data center working on our PE stack and due to the sensitivity of the equipment being worked on, services are at risk. Maintenance Date and Time: 2021-12-15 23:00:00.0 to 2021-12-16 12:00:00.0 We will keep you updated when we receive further communication from Frogfoot. Kind Regards GetWiza Support